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Chambery, Rhone, France

Team Leader SAP Order to Cash

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Job ID 58664

Team Leader SAP Order to Cash, France


The Team Leader SAP Order to Cash is leading a group of Subject Matter Experts responsible for providing functional, process, and technical consultation to business units, IS organization, and our strategic partners leveraging multiple SAP and other 3rd party technologies to support our world-class, global supply chain operations.  Specifically leveraging SAP SD, SAP CRM and other integrated platforms to enable our Order to Cash processes for EU businesses.

The role supports the needs of all three of OC’s global businesses for the following products: SAP CRM, Omni-Channel, and Customer Engagement Systems. The role will interact with our global Center of Excellence on large projects.

This role will manage the Europe portfolio on Order to Cash and will participate in small and large projects with our business partners, as well as operational and continuous improvement engagements to ensure we are getting maximum leverage from our technology solutions.

The ability to lead a team of SMEs, natural curiosity for technology, strong project management experience and good understanding of Customer Experience, across the products listed above, are key for being successful in this role.


  • Lead a team of Subject Matter Experts that supports the global execution and roll out of SAP ECC, SAP CRM deployments, Omni-Channel, and EDI
  • Provide leadership on OTC business processes (Order Management, Billing, EDI) and technologies
  • Proactively work with business leaders, process leaders, and project teams to identify technology solutions and integration opportunities to solve business needs
  • Translate business requirements to technology solutions to apply the right technology at the right time
  • Partner with external resources to ensure proper documentation of Blueprints and Functional Specifications
  • Partner with customers to engage in onboarding of electronic transactional data and/or data syndication
  • Develop complete test plans and lead unit and integrated test cycles
  • Identify and eliminate technical and implementation risks associated with a technology solution
  • Consult with project managers to develop statements of work for proposed solutions including estimates that address assumptions, resources, integration points and risk
  • Develop relevant technology insight through participation in peer networks, formal training and guided experiences; share such learnings within GIS and the business


Prior People Leadership or Project Portfolio Management experience is required

Bachelor’s Degree or higher from an accredited institution in Computer Science, Information Systems, Information Technology, Supply Chain, or equivalent experience

Business experience in Customer Service or Supply Chain organizations

Minimum of 7 years experience with SAP technologies including SAP SD, SAP CRM and ECC 6.0

Strong experience in SAP Order to Cash business processes (Order Management, Pricing, Billing, EDI)

Technical development skills within SAP SD, SAP CRM, EDI

Proven ability to identify, own, and prioritize tasks to meet project milestones

Ability to learn quickly and deliver results in a highly matrixed organization

Strong organization and communication skills with project teams and key stakeholders

Functional knowledge of SAP ABAP preferred

Prior experience with Project Management: Ability to identify, own, prioritize tasks to meet project milestones, competent in project management theory, knowledge, skills, tools and techniques

Prior experience with Electronic Data Interchange (EDI) is a plus

Prior experience with SAP S/4/HANA is a plus


  • Consultative: Conveys optimism and enthusiasm. Instills hope and motivates others through focus and energy. Involves others, leverages talents and rewards and recognizes both big and small accomplishments and achievements. Stays aware of the needs of the team and promotes openness and approachability.
  • Engage self and others in Learning : Demonstrates a willingness to participate in learning experiences, even those outside one’s comfort zone; Sets an example of self-learning by asking for feedback from team members, Establishes an environment in which exploring differences in views and perspectives and sharing information and ideas is encouraged to leverage diversity of knowledge and experience.
  • Communication:  Explores different views, opinions and perspectives and shares insights with others. Encourages and supports open communication.
  • Change Agent:  Educates, coaches and challenges self, direct reports and others to help them achieve their maximum potential. Supports and takes ownership over growth and development opportunities. Actively and decisively reinforces what people do well and re-directs when mistakes occur. Turns errors into developmental opportunities. Generates actions and leverages resources that result in retention of talented employees.
  • Teamwork: Partners with people both within and outside the immediate work team to generate ideas, solve problems, and garner different perspectives. Builds cooperation and commitment to establish and achieve mutually determined plans and decisions. Communicates to ensure clarity around goals, objectives, and expectations. Celebrates team success.



Owens Corning is a global building and industrial materials leader. The company's three integrated businesses are dedicated to the manufacture and advancement of a broad range of insulation, roofing and fiberglass composite materials. Leveraging the talents of 19,000 employees in 33 countries, Owens Corning provides innovative products and sustainable solutions that address energy efficiency, product safety, renewable energy, durable infrastructure, and labor productivity. These solutions provide a material difference to the company's customers and make the world a better place. Based in Toledo, Ohio, USA, the company posted 2020 sales of $7.1 billion. Founded in 1938, it has been a Fortune 500® company for 66 consecutive years.For more information, please visit

Owens Corning is an equal opportunity employer.

About Owens Corning  

Owens Corning is a global building and construction materials leader committed to building a sustainable future through material innovation. Our three integrated businesses – Composites, Insulation, and Roofing – provide durable, sustainable, energy-efficient solutions that leverage our unique material science, manufacturing, and market knowledge to help our customers win and grow. We are global in scope, human in scale with approximately 20,000 employees in 33 countries dedicated to generating value for our customers and shareholders, and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2021 sales of $8.5 billion. For more information, visit

Owens Corning is an equal opportunity employer.

Please note: Applications must be filled out completely—incomplete applications will not be considered. Resumes are welcome, but are not a substitute for completing the application.

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