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Memphis, Tennessee, United States

Quality and Technical Leader

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Job ID 58601



The Quality and Technical Leader contributes to the success of the Memphis Roofing Plant by providing all aspects of technical leadership to the Plant. The Tech Leader is responsible for leading process optimization efforts while ensuring optimal product quality. This position is a member of the plant leadership team.

Reports to: Plant Leader


Leading in Safety

  • Provide a safe and secure work environment for all employees, contractors and visitors
  • Ensures a clear and effective measurement system is followed and used to drive results; rewards and celebrates safe behavior and achievements; ensures accountability
  • Participates in work area self-inspections and accident investigations as well as recommends corrective actions to make the workplace safer
  • Leads and supports safety initiatives and processes to drive towards zero recordable injuries

Technical Excellence and Process Optimization

  • Set clear and measurable expectations in line with plant goals; proactively analyzes and manages all relative performance metrics
  • Share accountability for successful delivery of all aspects of the plant operating plan with other plant leadership team members
  • Effectively communicate objectives holding people accountable to deliver results
  • Actively drive understanding of customer requirements
  • Ensure that all customer complaints are recorded, communicated plant wide and thoroughly investigated with corrective action preventing recurrence
  • Develop, evaluate, improve and document manufacturing processes / controls
  • Demonstrate the ability to develop and meet key milestones, to work and communicate effectively with people at all levels within the organization, and to technically contribute to the development of the process solutions
  • Applies statistical methods/data analytics to estimate future manufacturing requirements

Deploy TPM Pillar Strategy

  • Develop strategies within Plant Steering Team to increase TPM participation
  • Actively drive QA and FI pillar strategies
  • Support and drive root cause analysis, and measure effectiveness of corrective actions

Lead and Develop Talent

  • Create and sustain a culture where talent is developed through effective performance management and talent evaluation
  • Ensure a positive, creative, diverse and collaborative work environment where employees own the success of the business
  • Plan, promote and organize training activities to constantly elevate the capabilities of employees

Lead Across the Site

  • Drive alignment between plant departments
  • Share best practices, challenge thinking and provide candid and respectful feedback; set an example for the organization of how teamwork and partnerships should work
  • Be seen as a great leader across the plant, driving engagement and supporting cross-functional projects and teams



  • Bachelor’s Degree in Mechanical Engineering, Chemical Engineering, or related discipline
  • A minimum of three (3) years of progressive technical experience in a manufacturing environment


  • Ability to engage and care for others starting with safety
  • Computer skills: The ability to utilize Owens Corning systems and the software necessary for this role
  • Utilizing data and data collection systems, and Six Sigma methods for problem-solving and decision-making to eliminate manufacturing losses and unnecessary costs
  • Impactful verbal and written communications
  • Business and financial acumen
  • Strong planning, resourcing and delegation skills
  • SPC (Statistical Process Control) knowledge a plus


  • Utilizing data and data collection systems, and Six Sigma methods for problem-solving and decision-making to eliminate manufacturing losses and unnecessary costs
  • Creating and implementing strategic and operations plans
  • Accomplishes the goals of the business; translates strategies into actionable operating plans; sets goals for personal accomplishment; uses measurement methods to monitor progress; quickly overcomes barriers and adapts plans to ensure goal attainment
  • Understands that all business opportunities start with knowledge of how to create value for customer.
  • Able to achieve results fast both individually and through teams
  • Customer orientation: Has an external perspective and understands that all business opportunities start with knowledge of how to serve our customers
  • Acts as a leader amongst peers: Expected to embrace and help drive division initiatives throughout the business unit
  • Demonstrates a strong self-awareness of one’s strengths, development needs and the impact of one’s own behavior on others; and consistently takes actions to be better
  • A balanced sense of self-confidence and an abiding respect for others. Prioritizes strong personal wellbeing in order to maximize and fortify their contribution to the business. Operates in a transparent fashion without a personal agenda 

About Owens Corning  

Owens Corning is a global building and construction materials leader committed to building a sustainable future through material innovation. Our three integrated businesses – Composites, Insulation, and Roofing – provide durable, sustainable, energy-efficient solutions that leverage our unique material science, manufacturing, and market knowledge to help our customers win and grow. We are global in scope, human in scale with approximately 20,000 employees in 33 countries dedicated to generating value for our customers and shareholders, and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2021 sales of $8.5 billion. For more information, visit

Owens Corning is an equal opportunity employer.

Please note: Applications must be filled out completely—incomplete applications will not be considered. Resumes are welcome, but are not a substitute for completing the application.

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